Thought Starters

Content that has caught my eye recently, which includes coverage of Amazon, Apple Pay, Facebook’s financial results, the music industry, income inequality among other things.

Vanity Fair has a feature article focusing on the increasingly fraught relationship between Amazon and the publishing industry. The piece charts how Amazon was originally seen as a counterbalance to to the growing power of Borders and Barnes & Noble, but over time it was Amazon that upset the relatively cosy relationships within the publishing industry (albeit at the expense of the consumer).

Whilst Amazon’s hold on the publishing industry appears relatively secure, the company has received a bit of stick recently for its performance in other market segments (most notably the Fire Phone) .

Bezos’ sterling reputation kept few questioning these initiatives, but in recent months that has started to change. A number of recent initiatives seem to be costing more money while not necessarily showing signs of sure success.

Benedict Evans made a strong case a couple of months ago for Amazon’s approach of  putting off profits as it invested in new market segments, but  Amazon needs to have more winners if this strategy is to work over the long term.

Ben Thompson takes a valuable look at how Apple has carved out a strong strategic position in the payments space by creating a situation of mutual advantage for its customers, credit card networks, banks, and to a lesser degree, merchants:

Apple Pay

Technalysis has forecasted healthy growth in the wearable computing category. Whether its enough to provide a lifeline to Samsung and other besieged smartphone manufacturers remains to be seen:

Wearables

Facebook’s revenue results reported by Benedict Evans point to the company doing a good job of adapting to consumers’ increasing time on their smartphone:

Facebook Mobile

What Facebook is doing a less good of is reducing its reliance on the North American market as reported in Inside Facebook, despite the continued growth of internet and mobile internet penetration in the rest of the World:

Facebook Revenue by Region

Whilst Western consumers are relishing increasing mobile internet speeds, it’s a rather different story for many consumers in the developing world where the cost of data makes internet access a relative luxury. Ben Bajarin talks about the ‘light web’ in which mobile experiences are carefully optimised to reduce the data usage for consumers wary of:

Mobile Internet Developing World

Much has been made  of the move by brands from an era of disruption to engagement, enabled by broadening array of interactive digital channels. Given these changes, its valuable to read Tom Doctoroff’s spirited defence of more traditional marketing agencies.

An interesting counterpoint to Doctoroff’s  view is Faris who points to the lack of interactivity in the majority of digital advertising, pointing to Honda’s The Other Side campaign as where things should be heading:

You get the idea. I guess I just miss ideas that work on the web, where the user is in control of the interaction. Where everyone gets an interactive experience.

Bradley Leimar takes a look at how banks will look to improve their offering using enhanced digital channels that go beyond simply putting a customer interface online:

We are moving away from a banking relationship defined by the goal of being a customer’s primary financial institution to one where we focus on becoming their primary financial application. It’s no longer about wallet share. It’s about app-driven mindshare – as our customers reach into their pockets for their mobile device or use their glasses or other form of wearable technology and think about their financial relationship choices – before, during, and after a financial moment of truth.

The music industry is adjusting from an ownership to a streaming model. Mark Mulligan argues that the music industry needs to drop the pricing of streaming music if it wants to maximise overall revenues:

Music Revenue

Felix Salmon on the other hand focuses his attention on the value of having three dominant record labels in facilitating streaming music services, arguing that an oligopoly in this case serves the interests of consumers.

We take globalisation for granted in the increasingly interconnected world we live in. Given this, it’s interesting to see analysis from Pankaj Ghemawat and Steven Altman which compares how globalised information, trade, people and capital is over the last 10 years:

Globalisation

Thomas Piketty’s Capital in the Twenty-First Century has sparked renewed interest in the issue of income inequality. Oxfam has looked into correlations between income and inequality and health outcomes pointing to some of the more tangible negative outcomes associated with income disparities within countries:

Inequality

 

Sorapop Kiatpongsan and Michael Norton’s research points to the vast gap between the income of CEOs and their unskilled workers across different countries, with the wage gap being much larger than most people saw as being appropriate:

Wage Gap

The featured image is 25% Black by Elian in Cordoba, Argentina and found on eksoystem.

Thought Starters

I have recently taken on full time work on top of other commitments, so I’m finding my time to blog is less than I have had in the past. Find below content recently that has caught my attention.

I’ve seen my own consumption of podcasts increase sharply over the last year, so it’s great to see NY Magazine profile this burgeoning media format:

“Radio has been saved the disruption that has happened to other media. It’s been frozen in time for 50 years,” Blumberg said. “Now that everyone is walking around with a radio in their pocket at all times, and now that all cars are going to be connected, the form can flourish again.”

Recent figures point to Facebook as doing a great job in muscling in on Youtube’s role as host of online video according to Comscore figures:

Online Video Comscore Benedict Evan’s Mobile is Eating the World presentation provides a valuable look at how mobile is coming to dominate the consumer technology landscape:

Evans’ view is further backed up by John Lewis whose recently released retail report points to mobile overtaking desktop for online traffic:

Mobile vs PC

There’s a looming battle in the US in the mobile payments space between Apple Pay and the retailer backed CurrentC. Reports that CurrentC has been hacked before it has fully launched and reports of the system’s poor user experience suggest it might be a one horse race:

When it comes to actually paying, the system gets even more cumbersome. CurrentC describes the process on its support site: You need to select a “Pay with CurrentC” option on the register, activate your phone, open the CurrentC app, enter a four-digit passcode, press the “Pay” button, “either scan the Secure Paycode that the cashier presents (default) or press the Show button at the bottom of your screen to allow the cashier to scan your Secure Paycode,” select the account you want to pay with, and then press a “Pay Now” button.

Whilst mobile payments is in its relative infancy at the moment, the indifferent attitude that many millennials have to cash points to this space as being increasingly important in years to come:

Currency_Figure

Ben Thompson looks at the media sector, analysing which elements are extracting the most value, drawing an analogy with the iPhone and its components manufacturers:

The Smiling Curve for publishing

John Kirk takes a critical look at market research and points to it as providing a much better source of insights in enhancing existing products rather than providing guidance on new product categories:

We’re very, very good at explaining why things won’t work. We’re not nearly as good at imagining creative new ways things might work.

A look at the quality of life index by The Economist point to a rapidly narrowing gap between rich, emerging and poor countries:

Quality of Life The Economist takes a valuable look at Iran pointing to a country that is becoming less radical and more secular:

The regime may remain suspicious of the West, and drone on about seeding revolutions in oppressor countries, but the revolutionary fervour and drab conformism have gone. Iran is desperate to trade with whomever will buy its oil. Globalisation trumps puritanism even here.

I am a strong believer in the view that climate change is one of the major issues that needs to be addressed now if we’re to have a real chance of living comfortably on this planet going forward. The following graph from Bloomberg gives me some hope although the inconsistency of supply and issues of storage means that we’re not likely to see a wholesale switch to solar in the immediate future:

Solar Energy If you’ve ever wondered how hard it would be to pick up another European language, the following visualisation should provide a useful guide, found on Etymologikon:

LanguageI recently discovered the Earth View from Google Maps Chrome extension which provides a view of Earth each time you open a new tab – certainly beats the traditional blank screen:

Google Earth

The featured image is GoddoG’s piece from the Festival K-live in Sète, France.

Thought Starters

A mixed collection of materials looking at societal trends and the impact of technology on the way we live.

The McKinsey Quarterly profiles technological disruption, emerging markets growth and ageing population as trends that will have a substantial effect on business in the coming 50 years:

Workers per Dependent

Going on public confidence, we’ve still got a long way to go before the world pulls out of the recession according to research from Pew Research, although reassuringly, UK is among the more confident:

Economic mood

Americans are seemingly chain to their desks, followed not too far behind by the UK according to research from the National Bureau of Economic Research. Salon’s reporting of the research also highlights willingness of Americans and Britons to work weekends and evenings:

Working hours

The Economist profiles  the world  of real time bidding for online advertising which has gained a strong foothold in US and UK markets and looks likely to rapidly spread to the rest of the world:

Real time bidding

Research from Harvard Business School profiled in Forbes contrasts the ROI from search and display advertising. I won’t giveaway who came out on top.

Much has been made of the impact that Amazon is having on the retail sector with effects particularly felt in the book sector. Zachary Karabell’s reporting points to the independents rather than the larger book store chains as proving best able to respond to Amazon’s encroachment.

The Guardian has avoided adding paywalls to its website unlike competitors The Times and the New York Times. What the organisation has done is follow the lead of other move media organisations and establish a membership led events programme offering that will bring its staff more into face to face contact with its readers:

Guardian

The New Statesman profiles bellingcat which looks to use a citizen based journalism model to shed light on conflict zones, with successful reporting from Ukraine and Syria among other locations.

There’s been no shortage of coverage of Apple’s launch event for Apple Pay, iPhone 6 and Apple Watch. Marco Arment looks at what we would like to see with the Apple Watch but then goes on to praise Apple for its ability to produce best in class product design:

The ideal smartwatch would have a high-resolution, color, self-illuminated but not too bright, highly visible yet completely subtle screen that’s always on, but isn’t tacky and doesn’t draw much attention to itself from others. The screen must be as large as possible so you can read and touch it nicely, but as small as possible so it isn’t ostentatious and doesn’t look out of proportion on a wrist. This screen, and all of the other components, must use as close to zero power as possible because the battery needs to last at least a week (ideally much longer), weigh as little as possible, and occupy almost no space.

So it needs to be bright, dim, bold, subtle, large, and small, with a battery that lasts a month with zero mass, and some compelling everyday applications beyond telling time and showing phone notifications. The true design challenge isn’t making it pretty — it’s making it good.

Horace Dediu in his analysis points to Apple’s presentation which highlighting the Watch’s role as timepiece, communicator and health and fitness device but he goes on to suggest that we will see lots more use cases emerge in the coming years.

Whilst much of the consumer attention was on the iPhone and Apple Watch launch, we may well find that it’s Apple Pay that will have the most substantial long term effect  on our society, giving the mobile payments sector an important boost.

For those of you wanting to find out more about the wearable technology sector outside of Apple’s launch, you might want to try PSFK’s recently released presentation:

Tinder has reshaped the way that many people approach dating and relationships. If you’re interested in finding out more about the site, I’d suggest you try Kiera Feldman’s oral history or for a more analytical approach try Anne Helen Petersen looking at how race and social class affects people’s choices on the platform.

Tinder

A lot of noise has been made about the disruptive forces of Silicon Valley. Airbnb founder and CEO Brian Chesky argues that the tech sector should be more selective in their use of the phrase and suggests that Airbnb is more a return to older ways of doing business rather than something totally new:

 Dougald Hine highlights the need for reflection as consumers are faced with an ever expanding hosepipe of information:

The latter requires, among other things, space for reflection – allowing what we have already absorbed to settle, waiting to see what patterns emerge. Find the corners of our lives in which we can unplug, the days on which it is possible to refuse the urgency of the inbox, the activities that will not be rushed. Switch off the infinity machine, not forever, nor because there is anything bad about it, but out of recognition of our own finitude: there is only so much information any of us can bear, and we cannot go fishing in the stream if we are drowning in it. As any survivor of the 1960s counterculture could tell us, it is best to treat magic substances with respect – and to be careful about the dosage.

The featured image is by Ben Slow in Vitry, Paris and was found on vitostreet’s Flickr stream.