Thought Starters: growth of mobile stickers, evolution of media and changes in energy use

Thought Starters provides me with a chance to review and highlight some of the more important or interesting research and opinions that I’ve read over the last week or so. This edition looks at growth of mobile stickers, evolution of media and its implications for business and consumers and a look at the energy sector’s attempts to address climate change among other things:

Stickers have become a staple of the Asian mobile sector and are beginning to make their presence felt elsewhere. Connie Chan looks at how it’s shaping new forms of communication and how WeChat and Line are looking to capitalise on their use:

And sometimes stickers can convey what words cannot! This form of visual communication has become so popular in Asia — especially in China’s WeChat and Japan’s LINE [Line] — that it is not uncommon to see a deep thread of multiple messages without a single word. They’re not just for those crazy young kids. More notably, stickers are commonly used in professional, not just personal, chats as well. Not so frivolous after all. In fact, stickers are so core to the success of Line, that its CEO actually credited them as the “turning point” for that app. He shared that it took Line Messenger almost four months to find its first two million users … but after stickers were launched, it took only two days to find the next million. The company now makes over $270M a year just from selling stickers.

The inexorable rise of social media can be seen in its growing importance as consumers’ main source of news (and the inevitable demise of television news and newspapers):

Growth of social media as a main source of news

GlobalWebIndex’s research points to markets where ecommerce is most popular among consumers with a mixture of developed and emerging markets holding sway:

Top 10 online commerce markets

Tal Shachar plots how the evolution of digital marketing has eroded FMCG companies’ hold on consumers purchasing and is beginning to open the way for new market entrants and expanding choice for consumers:

Since the dot com boom, the promise of the internet in fundamentally changing distribution, marketing, advertising and consumption has never fully lived up to the hype.  While the major web services sucked the air out of classifieds and newspaper advertising, digital seemed unable to truly slay the beast that is TV advertising. And although consumer choice became more plentiful, the process of shopping for, purchasing and receiving products did not change as much as many had hoped. We still lived in an age determined and defined by the limitations and inefficiencies of the marketing funnel. But the rise of new distribution and marketing channels, on-demand infrastructure and consumer tracking stands to dramatically reshape this funnel, collapsing it in on itself, opening up new battlegrounds for brand competition and ushering in significantly more consumer choice. Time to get shopping.

Media spend on television advertising has shown robust health despite the growth in alternative digital advertising formats. Matthew Ball warns that this is not the time for complacency among the television networks as advertisers are offered a growing array of alternatives to the 30 second television spot:

This is certainly impressive, but it can’t go on forever. Not only is digital’s share of total consumer media time spent already at 50%, you have to believe TV will cede share if digital and mobile continue to grow. And they will.

The television business may say that’s fine – the loss/cannibalization of share doesn’t mean the nominal loss of spend as long as total ad spend increases. Yet this defense, too, is somewhat off the mark. Contrary to common belief, advertising has never been a growth business. For the past hundred years, national ad spend has been confined to a stable 1.1-1.5% of GDP (excluding WW2).

One advertiser that’s vying for a share of the television advertising pie is Snapchat. Christopher Heine profiles the company’s ambitious moves into online advertising as it looks to justify its $20bn valuation:

That growth is essential if it is to hit its goals. According to recently leaked documents from inside the company, Snapchat, a $59 million business as of last year, aims to haul in $250 million to $350 million this year and $500 million to $1 billion by the end of 2017. To accomplish that, the company will have to convince a greater slice of the population that they need another social network on their mobile devices; it must persuade consumers that an app that opens as a camera—often confusing to first-time users—is a vital addition to their digital lives. And it is no small feat to go from more than 150 million daily users to, say, 300 million. Just ask Twitter.

Ethereum is arguably the brightest light in the rapidly emerging blockchain sector and the Decentralized Autonomous Organization (DAO) is one of the most interesting innovations to emerge from the platform. DAO offered an investment vehicle without the intermediaries traditionally associated with financial services taking advantage of the application of smart contracts. Unfortunately flaws in the DAOs code enabled hackers to siphon off funds. Whilst this doesn’t exactly make for a ringing endorsement of smart contracts and blockchain technology, it has made for an important learning exercise for the community and has raised some important questions as Matt Levine comments:

The most fascinating thing about the DAO hack may be the way it exposes these tensions. To true believers in smart contracts, there is no problem here. The system is fine; the failures — writing bad code and not anticipating this attack — were trivial, mere human error.Next time, write better smart contracts and you’ll be fine. To those true believers, changing the code after the fact — even to conform it to almost-everyone’s reasonable expectations about how the DAO would work — would be a betrayal of the smart-contract ideal.

On the other hand, to the humans who read the English descriptions of the DAO and invested their money based on their reasonable expectations, their losses probably do seem like a problem. You can’t really base the financial system of the future on computers rather than humans, on trusting to immutable code no matter what happens. Financial systems are supposed to work for humans. If the code rips off the humans, something has gone wrong.

An interesting counterpoint to the earlier Tal Shachar article is research which points to a decline in the number of startups launching in the US and James Surowiecki points to the damage this may do to the long term health of its economy:

But there is a catch. While Stern and Guzman show that high-growth firms are being formed as actively as ever, they also find that these companies are not succeeding as often as such companies once did. As the researchers put it, “Even as the number of new ideas and potential for innovation is increasing, there seems to be a reduction in the ability of companies to scale in a meaningful and systematic way.” As many seeds as ever are being planted. But fewer trees are growing to the sky.

Climate change is one issue the world cannot simply wish away. We are beginning to see growth in renewable energy aided by the falling price of solar energy. Unfortunately the transport sector has been less successful in switching to low carbon technologies. Tom Randall profiles a valuable look at key trends in the energy sector, highlighting some of the successes and the hurdles faced in the move toward a greener future:

http://www.bloomberg.com/news/articles/2016-06-13/we-ve-almost-reached-peak-fossil-fuels-for-electricity

The tragic death of Jo Cox has brought the issue of Britain’s  European Union referendum into sharp relief. John Oliver has some relevant and rather amusing words to say on the topic it and it should give you some idea of where I stand on the issue:

The featured image is an Ellen Rutt mural in Cleveland, Ohio and found on The Inspiration.

If you’ve got any thoughts or opinions on any of the above please let me know.

Thought Starters: Apple vs Google, fintech, Bitcoin’s failing health, emerging markets and income inequality

Thought Starters provides me with a chance to look through the articles, research and opinion pieces I’ve read, highlighting interesting trends, developments and changes in the world you and I live in. In this week’s edition we’ll look at virtual reality, the looming battle between Apple and Google, the fintech opportunity, Bitcoin’s (poor) health, emerging markets, income inequality and lots more.

Goran Peuc has called on designers to focus more on getting users to their destination as smoothly as possible, avoiding unwarranted complexity and features. Among the services he highlights as doing it right are Google Search, Nest, Dropbox and Gov.uk:

People are not really into using products. Any time spent by a user operating an interface, twisting knobs, pulling levers or tapping buttons is time wasted. Rather, people are more interested in the end result and in obtaining that result in the quickest, least intrusive and most efficient manner possible. And these are two fundamentally different concepts — usage versus results — which, at the very least, differentiate good product design from poor product design or, on a smaller scale, a good feature from a bad one.

2016 is likely to be a big year for virtual reality as it moves from vapourware to tangible experiences in consumers hands. Peter Rojas looks at some of the key issues affecting what the VR landscape will be come the end of 2016:

It feels like we’re on the cusp of an entirely new world of immersive computing, but VR as an industry is still completely wide open in a way which more established markets like mobile and desktop computing are not.

Facebook has begun releasing an SDK for Facebook Messenger enabling developers to build interactive experiences within the messaging platform with actions such as shop, book, travel and more. This brings Facebook closer to the WeChat model whereby users feel less need to leave the messaging platform to complete tasks. Uber is among the first partners to trial the service (see below):

 


 

GlobalWebIndex has released its figures for the global penetration of adblockers which gives you an indication of why their growth was highlighted as a trend to watch in a number of media commentators’ end of year roundup:

Ad-blocking is here to stay

Mehdi Daoudi contrasts Google’s web centric strategy with Apple’s app centric approach   are taking to online media with Mountain’s app centric approach, with both arguing that they have the user’s interests at heart. Media publishers are increasingly feeling like the meat in the sandwich, as these technology titans try and wrest control of consumers’ attention and eyeballs:

What’s really going on here? No one is saying that Google and Apple aren’t genuinely interested in creating the best possible online experiences. But the recent announcements are skirmishes in a bigger war for Internet dominance, with these behemoths and others trying to stifle each others’ business models, sway advertising trends in their own favor, and gain a bigger piece of the online advertising pie. The end-user experience argument is their Trojan Horse, and other companies, large or small, are unwilling pawns in their master plans.

Startup L. Jackson has been one of the most amusing and at times insightful commentators on the world of startups and Silicon Valley. Chris Dixon has pulled together some of his best tweets:

Concerns about the overvaluation of tech startups appear to be having a real impact on angel and venture capital funding, with CB Insights‘ figures pointing to a decline in the number of deals and funding in the last quarter in the US. Probably more a case of a market correcting for a bulge rather than the popping of a bubble:

US Tech Seed Deal Activity

The fintech sector has been one of the hotspots in London’s startup sector. TransferWise’s The Future of Finance profiles why there’s so much interest in the sector with its talk of disrupting traditional financial institutions and also looks at which categories consumers are most receptive to new entrants:

Consumers’ predictions of their own uptake of fintech over the next 10 years

Capgemini’s survey of the financial services sector provides a contrasting perspective, pointing to financial institutions in many cases being more concerned about larger technology players rather than the new range of fintech startups:
A view of the competitive threat by banking vertical

Bitcoin is one of the technologies that many commentators were forecasting would turn the financial services on its head. Whilst banks and other financial institutions are increasingly experimenting with blockchain solutions, bitcoin pioneer Mike Hearn’s prognosis for Bitcoin is less than healthy:

Why has Bitcoin failed? It has failed because the community has failed. What was meant to be a new, decentralised form of money that lacked “systemically important institutions” and “too big to fail” has become something even worse: a system completely controlled by just a handful of people. Worse still, the network is on the brink of technical collapse. The mechanisms that should have prevented this outcome have broken down, and as a result there’s no longer much reason to think Bitcoin can actually be better than the existing financial system.

Academic publishing is one sector that has proven surprisingly resistant to change with commercial publishers continuing to act as tollkeeper. Jason Schmitt looks at Elsevier and asks whether we’re on the cusp of change towards a much more open model of information sharing:

Time will tell if open access will be the needed disruption to allow the academic environment to right itself or if a new market emerges from startup incubators like the Center for Open Science. Regardless of how the future vision is realized, most in the academic community hope that the new iteration of scholarly articles and publishing will do more good toward humankind than that of a hefty profit margin.

You can gauge the shift in the global economy from Oxford Economics‘ forecast of the major economic centres in 2030 in this visualisation by CityMetric, which points to an increasingly China orientated world:

Cities that will contribute the most to growth in global GDP by 2030

Whilst the global economy has definitely been moving east, the short to medium term outlook for many emerging markets isn’t nearly as rosy. Ian Talley profiles some of the barriers that are likely to hold back many countries’ economic growth:

Not so emerging markets

Jan-Emmanuel De Neve and Nattavudh Powdthavee’s research points to a negative correlation between income inequality and life satisfaction:Overall well-being drops as national income inequality rises

Another area where the Nordics have excelled is press freedom with Finland, Norway and Denmark leading Reporters without Borders global league table:

2015 World Press Freedom Index

Whilst London sometimes feels like it’s bursting at the seams, the city reward its residents with one of the most diverse collections of ethnicities in the world (great if you’re a culinary explorer). The Economist has used Office of National Statistics data to highlight the leading ethnicities for each of London’s electoral wards in an interactive map (click on the map below for the interactive version):

London's ethnic map

Dive like Hector is the featured image by  Telmo Miel, painted in Christchurch, New Zealand on top of the YMCA building and published in StreetArtNews.

Thought Starters

The following is a collection of articles and thought pieces highlighting interesting trends and changes in the world you and I live in.

Benedict Evans looks at which organisations can really benefit from a mobile app based digital strategy:

Do you have the kind of relationship, and proposition, that people will want to engage with  enough to put your icon on their phone? If the answer to this is ‘yes’, then you should have an app – if only because the app store is the way to do that that people understand, and they’ll look for you in the app store.

Nielsen figures point to 30 being the ceiling for the number of mobile apps typically used by consumers:

Mobile Apps

GlobalWebIndex figures point to Pinterest and Tumblr’s rapid growth globally, albeit off a much smaller base than the likes of Facebook:

Pinterest and Tumblr

Providing a more flattering view for Facebook are figures from the UK published by Ofcom in its Adults’ media use and attitudes Report 2015. The report also has plenty of coverage of UK consumer’s use of other media and devices:

Social media sites

There has been a lot of coverage in the media press on Facebook’s launch of Instant Articles. The service sees consumers access content on Facebook’s servers rather than being directed onto the publishers own platforms. This represents a further strengthening of Facebook’s position, but as Vox points out, has a certain inevitability to it.

Eugene Wei contrasts minimalist and frictionless design, suggesting that we should typically be aiming for the latter:

Minimalist design is about reducing the surface area of an experience. Frictionless design is about reducing the energy required by an experience.

Evolutionary biologist Josh Roseneau has looked at the correlations between faith groups in the USA and their attitudes towards evolution and environmental regulations:

Climate vs Religion

The Longform Podcast has been a recent discovery, with journalists interviewed about the story behind the story. A recent episode profiles  reporter Sarah Maslin Nir coverage of the New York nail salon industry and the brazen exploitation of its workforce. You can find Nir’s story over on the New York Times.

Well renowned journalist Seymour Hersh wrote a valuable article in the London Review of Books pointing out major inconsistencies in the United States’ account of the killing of Osama bin Laden. Unfortunately some commentators have chosen to attack the journalist rather than the story as Trevor Timm details in an account for the Columbia Journalism Review.

In an interesting interplay of film and gentrification, Nick Carr provides an account of life as a location scout in New York trying to find a quintessential New York which increasingly doesn’t exist.

Chip Rowe looks at the different design flaws in the human body and suggests some hacks to rectify them:

Evolution constructed our bodies with the biological equivalent of duct tape and lumber scraps. And the only way to refine the form (short of an asteroid strike or nuclear detonation to wipe clean the slate) is to jerry-rig the current model. “Evolution doesn’t produce perfection,” explains Alan Mann, a physical anthropologist at Princeton University. “It produces function.”

The featured image is Vegan To’ona’i by Askew One in Auckland, New Zealand and the photo was published in StreetArtNews.

Thought Starters

A mixed collection of materials looking at societal trends and the impact of technology on the way we live.

The European Commission has released the Sixth Report on Economic, Social and Territorial Cohesion. The title might not roll off the tongue but it provides a broad range of European statistics including health outcomes, the environment, human development, demographics, crime, the economy and education among other things:

Change in Population The Economist has created an index of where the best country to be born is by looking at a range of quality of life indicators. Care to move to Switzerland?

Where to be born

Retale have pulled together an interactive infographic using U.S. Bureau of Labor Statistics data to providers users with the opportunity to see how the activities of different audiences vary by demographic in the US:

Time Survey

JWTIntelligence has pulled together a report looking at changing family structures in the US. Among the trends highlighted is the evolving nature of the nuclear family, growth in solo living, multigenerational and silver families and the rise of friends as part of family type networks:

The Internet of Things has been getting a lot of attention from the technology sector. The Wall Street Journal looks to pour some cold water on things by pointing out the failure to institute common standards as providing devices interacting that aren’t from the same brand:

Without a common software standard, devices will remain locked into what the German industry experts calls “island solutions”– brands that have a portfolio of products that can talk with each other but won’t be compatible with other brands.

The number of apps available to smartphone and tablet consumers keeps on expanding, but the average consumer only users four according to research from Nielsen:

App Usage

The GlobalWebIndex continues to infographics providing a window into global consumers use of digital.  Recent releases have looked at where WhatsApp, Vine and Pinterest are making an impact:

WhatsApp

Zeynep Tufekci gives an impassioned defence of Twitter in its current form, pointing to the advantages of surfacing content by the human flock rather than an algorithm:

I honestly doubt that there is an algorithm in the world that can reliably surface such unexpected content, so well. An algorithm can perhaps surface guaranteed content, but it cannot surface unexpected, diverse and sometimes weird content exactly because of how algorithms work: they know what they already know. Yet, there is a vast amount of judgement and knowledge that is in the heads of Twitter users that the algorithm will inevitably flatten as it works from the data it has: past user behavior and metrics.

As Twitter broadens its offering to partners by integrating ecommerce functionality with consumers’ Twitter stream with the  trialling of a Buy now button. Whilst the trial is relatively limited in scope at this stage, we can presumably expect to see it rolling out more widely soon:

Research from AOL Platforms points to Youtube as having an important role in introducing products and closing the sale when compared to other social media:

Purchase Funnel

Facebook’s quarterly earning figures released in July pointed to the company as doing a good job of growing its revenues. Analysis from Neustar suggests this position may well continue given that Facebook’s network offering is proving a leader in terms of reach efficiency and average cost although its position is trumped by ad exchanges in the quality of its audience:

Cost Index Online Advertising

Facebook is looking to be more sensitive to consumers’ privacy concerns with the  launch of its  Privacy Checkup to help users better manage their privacy settings:

A report from PageFair points to a 69% increase in the number of consumers using adblock software in the US, raising concerns that online media may be increasingly threatened by declining ad revenues.

Adobe recently released its U.S. Mobile Benchmark Report providing a range of charts shedding light on how users and marketers are taking advantage of mobile. Among the interesting statistics is the use of GPS location data and use of beacon technology:

Location Data

Another interesting data point to emerge from the Adobe presentation is the flatlining of tablet’s share of page views. This provides further ammunition to some commentators’ arguments that tablets are getting squeezed between phablets (smartphones with screen size between 5.01 to 6.9 inches diagonally) and PCs:

Tablet vs Mobile Usage

The growing importance of phablets is given further credence by Flurry’s recently released figures which point to growing market share and TECHnalysis Research’s forecast for forecasted sales in the coming years:

Unit Forecast by Sales notebooks desktops tablets smartphones phablets
Unit Forecast by Sales notebooks desktops tablets smartphones phablets

Apple’s launch of the iPhone 6 and 6 Plus is likely to provide a boost to its smartphone marketshare.  Samsung on the other hand is likely to find itself increasingly squeezed between Apple above and a growing array of Chinese based manufacturers (Xiaomi, Lenovo, Huawei, Coolpad etc) at the mid to lower end:

Smartphone Market Share

Amazon’s Fire Phone was released with much fanfare in late July but the fact that it’s now dropped the price by $200 suggests it hasn’t been a winner among consumers.

Putting this all in perspective is Benedict Evans’ valuable blog post looking at Amazon’s failure to post a substantial profit despite its large revenues:

Amazon Revenue vs Income

Evans points to Amazon’s willingness to reinvest any potential profits back into the business. Some of these investments aren’t going to be an immediate success, but others such as the Kindle have enabled Amazon to gain a market leading position:

Amazon Profit Model

Reddit gets strongly criticised by T.C. Sottek following its failure to take action on the release of nude celebrity photos:

Reddit, he wrote, is “not just a company running a website where one can post links and discuss them, but the government of a new type of community.” So, then, what type of government is Reddit? It’s the kind any reasonable person would want to overthrow.

Tim Harford looks at how we can improve our forecasting, pointing to better understanding probabilistic reasoning, working collaboratively and being open minded as key contributors:

Masha Gessen looks at how the Russian population is being squeezed between declining birth rates and falling mortality rates, pointing towards a loss of hope as a key contributor:

If this is true—if Russians are dying for lack of hope, as they seem to be—then the question that is still looking for its researcher is, Why haven’t Russians experienced hope in the last quarter century? Or, more precisely in light of the grim continuity of Russian death, What happened to Russians over the course of the Soviet century that has rendered them incapable of hope?

The featured image at the top of the page is a PARKER by GoddoG and DelwooD in Biarritz and found on GoddoG’s Flickr stream.

Thought Starters: Content that has got me thinking 7

The following provides a roundup of some of the articles and thought pieces which have got me thinking recently.

Pratik Dholakiya profiles different scientific studies into social media, highlighting some important findings. Among the conclusions are the following: consumer to consumer interactions on Facebook assets that are particularly important in influencing sales; the development of viral content should be framed in terms of retaining as well as expanding your audience; and community activities (eg forums) have a crucial role in contributing to sales when compared to traditional media.

GlobalWebIndex have produced a short report looking at the global penetration of different social networks, which are growing fastest, with regional and age breakdowns.

GWI Social Summary January 2014, Global Web Index

Epidemiological methods are used to predict the future decline of Facebook (apparently significant between 2015 and 2017) by researchers from Princeton University. More information on the research over at AllFacebook although there are some dissenting views.

David Meyer points to over eager social marketers as handicapping the newly launched social network Jelly before its even had a chance to build up a decent audience.

asda-jelly-tiger-bread-250-201_250

Joy of Tech provides a wry take on Google’s recent acquisition of the Nest Labs home automation company.

Joy of Tech

Matt Cutts looks at the demise of guest blogging as it becomes more and more associated with spammy SEO.

Marc Andreessen wrote an essay in the New York Times which gives a welcome introduction into the wider potential of Bitcoins particularly in terms of payments. Glenn Fleishman who has already written an article on Bitcoins for the Economist, wrote a response in Medium to Andreessen’s essay calling out various inaccuracies and/0r inconsistencies. Both are well worth a read.

Whilst there’s been a lot of attention on the monetisation strategies of Line, WeChat and other mobile messaging platforms, WhatsApp continues to grow at a rapid rate according to the latest Mashable report.

WhatsApp Doubles Active Users in 10 Months

GigaOm looks at the case of a business person who was outed as transgender in a investigative report in Grantland which may have contributed to her committing suicide. Aside from the ethics of disclosing someone’s gender, it also points to the ability for stories published online to have a much greater reach and impact than the print equivalent. Christina Kahrl has written a follow on piece in Grantland looking at the mistakes made in the publication of the piece vis-a-vis which is similarly worth a read.

Chris McKinlay took an extraordinarily analytical approach to finding a match on OkCupid. The Wired story makes for an interesting analysis of how big data can be used in a more personal setting.

For those of you who have caught Spike Jonze’s new film Her (which I thoroughly recommend), New York magazine has had a look at how far off we are from having a Samantha like virtual assistant.