Thought Starters: A look at Facebook, Snapchat, hidden truths and London

Thought Starters provides me with a chance to review and highlight the more important or interesting research and opinions that I’ve read over the last week or so. This edition looks at adtech bloat, Facebook and Snapchat’s role in the social media landscape, the truth behind the statistics and London’s changing economic landscape. 

There’s been a lot of coverage about the growing adtech bloatware face and the countervailing rise of ad blockers as consumers look to improve their user experience and increase their privacy. I have considerable sympathy for the media sector which is in many cases scrabbling for a decent revenue model. But the situation doesn’t look great when consumers end up footing the bill with growing data chargers as highlighted by Rob Leathern:

When I cover deceptive ad practices/fraud, some people find it interesting, sure, but when I have explained how mobile websites are making far less money from ads than you’re paying in mobile data… People. Got. Pissed.

A recent report in The Information (paywall) points to consumers using Facebook less to share their personal thoughts, although figures from GlobalWebIndex indicate these might be part of a broader trend:

Decline in personal sharing on social networks

Ben Thompson puts Facebook’s position in the context of the broader social media landscape, contrasting it with the more personal mediums such as Snapchat (see below). Facebook’s launch of Moments and Facebook Live suggest it’s not happy being typecast in just this role:

It is increasingly clear that there are two types of social apps: one is the phone book, and one is the phone. The phone book is incredibly valuable: it connects you to anyone, whether they be a personal friend, an acquaintance, or a business. The social phone book, though, goes much further: it allows the creation of ad hoc groups for an event or network, it is continually updated with the status of anyone you may know or wish to know, and it even provides an unlimited supply of entertaining professionally produced content whenever you feel the slightest bit bored.

The phone, on the other hand, is personal: it is about communication between you and someone you purposely reach out to. True, telemarketing calls can happen, but they are annoying and often dismissed. The phone is simply about the conversation that is happening right now, one that will be gone the moment you hang up.

The growth of smartphones has had more than a helping hand in the growth of sexting among teenagers. This has raised serious questions for lawmakers who face criminalising teenagers using child pornography laws that were designed with different situations in mind and risk compounding the problem as Madeleine Thomas reports:

“You can allow them, or you can prohibit them, but [teens] are going to sext and they are going to have sex regardless,” Hasinoff says. “The potential for harm that technology creates is legitimately new, but the way we’re dealing with it is just completely the wrong approach. If you think you can stop it by criminalizing consensual sexters, it just doesn’t make any sense.”

Snapchat is one of the platforms most closely associated with sexting with figures from comScore showing the disproportionately high share of younger age categories when compared to other social networks in the US:

Demographic Composition % of Major Social Networks

Snapchat’s recent launch of an updated version of its mobile messaging platform with a richer range of features again put it in the spotlight and left many marketers wondering how they can get onboard. Dakota Shane Nunley does his bit to pour cold water on some of this excitement pointing out there are plenty of situations where Snapchat simply doesn’t make sense:

Snapchat is not for:

  1. Big brands looking to be “relatable” (unless those brands are buying space on Discover, Filters, or paying Influencers)
  2. Businesses not based around an individual or personality
  3. People without a social following elsewhere
  4. Most small to mi-sized businesses

The commercial launch of Oculus Rift has left many commentators wondering whether virtual reality is the next big thing. The platform’s hardware costs mean that it’s not going to challenge the smartphone for the foreseeable future but that will change over time. For a closer look, it’s worth having a read of Benedict Evans’ look at the different development paths and the relationship with its cousin, augmented reality:

If one can answer those questions, then AR has the potential to be a new computing platform in a way that VR cannot – AR can be with you everywhere whereas VR needs a room, and so AR could be the next universal computing platform after mobile. 

The transition from physical to digital distribution of music has been a far from smooth one with no shortage of musicians complaining that the shift to a streaming model is leaving them out in the cold. Figures from the International Federation of the Phonographic Industry suggest the industry may have now turned a corner with the fastest revenue growth since 1998 – whether that money reaches musicians remains to be seen:

Music sales growing at fastest rate since 1998

The Guardian is one of my go to news sources even if I am not always in sync with their view of the world and their drift to a more lifestyle format. Given this, I was disheartened to read Michael Wolff’s analysis of the organisation’s management under Alan Rusbridger which suggests it may face the same fate of other newspapers struggling to make the transition to a digital world:

Alan Rusbridger’s disciples consider him a visionary, but the former Guardian editor oversaw enormous losses, a huge fall in circulation and a ruinous faith in free content. Now, as he returns as chairman of its parent company, has his legacy of unchecked idealism condemned the iconic brand to terminal decline?

Right through my university career I identified as politically correct reflecting strongly held views on the sexism, racism and homophobia of various aspects of contemporary society. Given this, I’ve watched with considerable interest recent debates around political correctness particularly in American universities of today with commentators pointing to activists overreaching and the silencing of broader debates. Whilst I feel too far removed to give a considered judgement, Greg Lukianoff and Jonathan Haidt’s article in The Atlantic and Lauren Modery’s commentary on Medium gave me plenty of food for thought.

Tim Harford has become one of my favourite commentators, separating the truth from fiction in news reports via the More or Less radio show/podcast and his regular column in the Financial Times. A recently penned feature article profiles the distortion of statistics and outright lies by politicians looking to shore up support among the general public – something well worth reading as UK approaches the Brexit referendum and the US head towards their presidential elections:

Perhaps the lies aren’t the real enemy here. Lies can be refuted; liars can be exposed. But bullshit? Bullshit is a stickier problem. Bullshit corrodes the very idea that the truth is out there, waiting to be discovered by a careful mind. It undermines the notion that the truth matters. As Harry Frankfurt himself wrote, the bullshitter “does not reject the authority of the truth, as the liar does, and oppose himself to it. He pays no attention to it at all. By virtue of this, bullshit is a greater enemy of the truth than lies are.”

Whilst we’re on the subject of politics and its impacts, CEPR have had a look at the economic impacts of Brexit and it’s unsuprisingly not positive:

The economic consequences of leaving the EU will depend on what policies the UK adopts following Brexit. But lower trade due to reduced integration with EU countries is likely to cost the UK economy far more than is gained from lower contributions to the EU budget.

Even setting aside foreign investment, migration and the dynamic consequences of reduced trade, we estimate the effects of Brexit on trade and the UK’s contribution to the EU budget would be equivalent to a fall in income of between 1.3% and 2.6%. And once we include the long-run effects of Brexit on productivity, the decline in income increases to between 6.3% and 9.5%. Other possible political or economic benefits of Brexit, such as better regulation, would have to be very large to outweigh such losses.

Diet is one area where we’ve seen the media and public opinions shaped by evidence that often falls well short of gold standard in scientific research. Ian Leslie’s fascinating coverage of attitudes to sugar points to a situation where strong scientific wasn’t enough to change societal norms with personal politics getting in the way of the truth (see below). Unfortunately many countries are now paying the price with growing obesity rates:

It is a familiar complaint. By opening the gates of publishing to all, the internet has flattened hierarchies everywhere they exist. We no longer live in a world in which elites of accredited experts are able to dominate conversations about complex or contested matters. Politicians cannot rely on the aura of office to persuade, newspapers struggle to assert the superior integrity of their stories. It is not clear that this change is, overall, a boon for the public realm. But in areas where experts have a track record of getting it wrong, it is hard to see how it could be worse. If ever there was a case that an information democracy, even a very messy one, is preferable to an information oligarchy, then the history of nutrition advice is it.

There’s been growing awareness of discrimination faced by women in the workplace, reflected in the lack of women in leadership roles and the gender pay gap. Whilst a lot of attention focuses on the need for flexibility in the workplace and familial demands, research from ICEDR suggests that what thirtysomething women are really interested in is better pay:

The top 5 reasons people in their 30s leave companies

London has long had a character that set it apart from the rest of the UK both in terms of its international character and its economic output. One of the more recent consequences of this is the growing squeeze on poorer residents, reflected in the decline in the number of children eligible for free school meals as London’s central boroughs increasingly gentrify (see below). It’s no surprise that first time buyers are finding it increasingly hard to get on the property ladder compared to the rest of the country with regulation compounding the problem of population pressures:

Free school meal eligibilitySilicon Valley with its sea of office parks provides a rather different development model to London. Hunter Oatman-Stanford provides a fascinating look at the growth of this suburban corporate campus model as companies looked to flee inner cities. Unfortunately by sealing themselves off from the rest of society, businesses risk losing touch with the noisy and chaotic world they’re in many cases trying to serve:

While many modern office developments specifically include lounges or multipurpose zones where employees might randomly interact with one another, these spaces are entirely limited to office staff—with the aim that conversations would further relationships or spark ideas beneficial to the business. “I look at Apple’s Norman Foster building, and it’s 1952 all over again,” Mozingo says. “There’s nothing innovative about it. It’s a classic corporate estate from the 1950s, with a big block of parking. Meanwhile, Google is building another version of the office park with a swoopy roof and cool details—but it does nothing innovative.”

Online dating is reshaping the way people meet their flings / boyfriends / girlfriends / future partners. You can see this in Michael J. Rosenfeld and Reuben J. Thomas’s research from the US (see table below). The 2009 cut off date suggests the graph is substantially underreporting the current situation given the growing penetration of smartphones, services such as Tinder and growing social acceptance of online dating.  Alex Mayyasi reports on some of the consequences of this trend including a likely growth in assortative mating which is ultimately likely to undermine social mobility:

How straight couples met their partner

Whilst we’re on the subject of relationships, it’s worth reading Gay Talese’s account of one motel owner’s voyeurism. You might not learn a whole lot about human relationships, but it does makes for an entertaining read.

The featured image is a GoddoG mural from Bordeaux published in ekosystem.

 

Thought Starters: Moore’s Law, Snapchat, questions about online advertising and the perils of Donald Trump

Thought Starters provides me with a chance to look through the articles, research and opinion pieces I’ve read, highlighting the more interesting trends, developments and changes in the world you and I live in. This edition looks at Moore’s Law, the ins and outs of Snapchat, some of the questions being raised out online advertising and the threat Donald Trump poses to politics among other things.

Nature recently published an article profiling Moore’s Law and how semiconductor manufacturers are looking at avenues beyond simply adding more  transistors to chips. It’ll be interesting to see how the technology industry adapts given the cornerstone that Moore’s Law and the associated industry roadmap of innovation has provided in enabling the computing infused world we live in today.

One of the challenges the semiconductor industry has had to face is the transition from PC to mobile which can be clearly seen in the following graph from Creative Strategies’ Ben Bajarin with the rapid growth of Android, iOS and AOSP:

Platform installed base

Quartz’s recent release of a mobile app provides an interesting example of publishers adapting to mobile, offering a stripped back feed of notifications and advertising, familiar to anyone using mobile messaging services:

Quartz mobile app

Snapchat can prove baffling for the uninitiated, with a user interface and visual language that sets it apart from the more traditional social networks (I’m looking at you Facebook and Twitter). Ben Rosen provides a handy guide, drawing on sage advice from his 13 year old sister:

Snapchat Filters

Whilst mobile, PCs and tablets are the dominant paradigms, we’re also beginning to see the emergence of a growing array of new devices blurring the boundaries of what a computing device is. The Amazon Echo is one of the more interesting devices to hit the market recently with the Uber integration providing an indication that the world envisioned in Her isn’t as far off as some people would have you believe:

The online advertising industry has been one of the clear winners over the last ten years with Google and Facebook in particular coming out ahead according to analysis from the Be Heard Group:

Net change in global ad spend / revenue

That’s not to say the online advertising industry is away laughing. The sector has come under growing scrutiny for failing to deliver for advertisers with Bloomberg last year pointing to growing click fraud with some advertising networks clearly dominated by bot rather than human traffic.

Another key metric is advertising viewability – there’s no point serving an advert to a human if the creative can’t be seen. Research from Meetrics points to a large proportion of European advertising not meeting IAB and the Media Rating Council (MRC) viewability, food for thought for media buyers:

Number of ads that are viewable (%)

Ben Thompson in a recent posting points to the stranglehold that Facebook and Google have on the online advertising market, offering greater effectiveness, reach, and ROI than their smaller competitors:

Here’s the kicker, though, and the big difference from the era of analog advertising: the Facebook and Google platforms turn TV and radio’s disadvantages on their head:

  • Facebook and Google have the most inventory and are still growing in terms of both users and ad-load; there is no temporal limitation that works to the benefit of other properties (and Facebook in particular is ramping up efforts to advertise using Facebook data on non-Facebook properties)
  • It is cheaper to produce ads for only Facebook and Google instead of making something custom for every potential advertising platform
  • Facebook and Google have the best tracking, extending not only to digital purchases but increasingly to off-line purchases as well

Facebook doesn’t always get its way with the recent judgement by the Indian Government’s blocking the social network’s Free Basics service. A case of neocolonialism by a hungry multinational or an honest attempt to widen internet access to the digitally excluded? I’ll let you be the judge.

Another social network that’s taken a hit recently is Twitter. Whilst the company has been  improving its monetisation of traffic, latest figures point to negative user growth which definitely takes some of the shine off things for investors:

Twitter user growth goes negative

Twitter isn’t the only tech company that’s taken a battering of late with talk of a popping of the tech bubble. A more careful examination of stock performances suggest that investors’ FoMO (Fear of Missing Out) has fueled the valuation of some companies well above what they were worth, whilst the fundamentals of others hold up to closer scrutiny:

Stock Performance Since October 5th 2015

Donald Trump’s run for president has kept many of us well entertained over the last few months but Ezra Klein gives a pointed reminder of why we shouldn’t be taking his candidacy lightly:

Trump answers America’s rage with more rage. As the journalist Molly Ball observed, “All the other candidates say ‘Americans are angry, and I understand.’ Trump says, ‘I’M angry.'” Trump doesn’t offer solutions so much as he offers villains. His message isn’t so much that he’ll help you as he’ll hurt them.

As Britain’s decision on Brexit looms, President of the European Parliament Martin Schulz provides an impassioned defence of British membership of the European Union:

Dan Fox provides a valuable defence of pretentiousness in The Guardian, suggesting that it typically says more about the accuser than the accused:

Being pretentious is rarely harmful to anyone. Accusing others of it is. You can use the word “pretentious” as a weapon with which to bludgeon other people’s creative efforts, but in shutting them down the accusation will shatter in your hand and out will bleed your own insecurities, prejudices and unquestioned assumptions. And that is why pretentiousness matters. It is a false note of objective judgment, and when it rings we can hear what society values in culture, hear how we perceive our individual selves.

The featured image is a GoddoG mural from LED Thionville in France.

Thought Starters

I have recently taken on full time work on top of other commitments, so I’m finding my time to blog is less than I have had in the past. Find below content recently that has caught my attention.

I’ve seen my own consumption of podcasts increase sharply over the last year, so it’s great to see NY Magazine profile this burgeoning media format:

“Radio has been saved the disruption that has happened to other media. It’s been frozen in time for 50 years,” Blumberg said. “Now that everyone is walking around with a radio in their pocket at all times, and now that all cars are going to be connected, the form can flourish again.”

Recent figures point to Facebook as doing a great job in muscling in on Youtube’s role as host of online video according to Comscore figures:

Online Video Comscore Benedict Evan’s Mobile is Eating the World presentation provides a valuable look at how mobile is coming to dominate the consumer technology landscape:

Evans’ view is further backed up by John Lewis whose recently released retail report points to mobile overtaking desktop for online traffic:

Mobile vs PC

There’s a looming battle in the US in the mobile payments space between Apple Pay and the retailer backed CurrentC. Reports that CurrentC has been hacked before it has fully launched and reports of the system’s poor user experience suggest it might be a one horse race:

When it comes to actually paying, the system gets even more cumbersome. CurrentC describes the process on its support site: You need to select a “Pay with CurrentC” option on the register, activate your phone, open the CurrentC app, enter a four-digit passcode, press the “Pay” button, “either scan the Secure Paycode that the cashier presents (default) or press the Show button at the bottom of your screen to allow the cashier to scan your Secure Paycode,” select the account you want to pay with, and then press a “Pay Now” button.

Whilst mobile payments is in its relative infancy at the moment, the indifferent attitude that many millennials have to cash points to this space as being increasingly important in years to come:

Currency_Figure

Ben Thompson looks at the media sector, analysing which elements are extracting the most value, drawing an analogy with the iPhone and its components manufacturers:

The Smiling Curve for publishing

John Kirk takes a critical look at market research and points to it as providing a much better source of insights in enhancing existing products rather than providing guidance on new product categories:

We’re very, very good at explaining why things won’t work. We’re not nearly as good at imagining creative new ways things might work.

A look at the quality of life index by The Economist point to a rapidly narrowing gap between rich, emerging and poor countries:

Quality of Life The Economist takes a valuable look at Iran pointing to a country that is becoming less radical and more secular:

The regime may remain suspicious of the West, and drone on about seeding revolutions in oppressor countries, but the revolutionary fervour and drab conformism have gone. Iran is desperate to trade with whomever will buy its oil. Globalisation trumps puritanism even here.

I am a strong believer in the view that climate change is one of the major issues that needs to be addressed now if we’re to have a real chance of living comfortably on this planet going forward. The following graph from Bloomberg gives me some hope although the inconsistency of supply and issues of storage means that we’re not likely to see a wholesale switch to solar in the immediate future:

Solar Energy If you’ve ever wondered how hard it would be to pick up another European language, the following visualisation should provide a useful guide, found on Etymologikon:

LanguageI recently discovered the Earth View from Google Maps Chrome extension which provides a view of Earth each time you open a new tab – certainly beats the traditional blank screen:

Google Earth

The featured image is GoddoG’s piece from the Festival K-live in Sète, France.

THOUGHT STARTERS: CONTENT THAT HAS GOT ME THINKING 12

Ben Thompson continues his series looking at the weakening position of the newspaper sector. He points to the fact that newspapers doesn’t necessarily have the best content or a wealth of customer weakening its ability to personalise its media and advertising offering . Thompson instead see a more atomised media sector with specialist providers and a smaller number of dedicated news organisations delivering the news we traditionally associate with newspapers.

Bloomberg looks at the Internet of Money as cryptocurrencies develop a growing range of use cases beyond simply acting as an alternative to fiat currency. For more of a background look at the pros and cons of  Bitcoin, try Freakonomics’ recent podcast

Andreessen Horowitz’s podcast series is proving a great source of insights into the technology and startup sector with recent episodes looking at full stack startups, mobile discovery and Bitcoin among others. Definitely worth following.

Twitter has an issue with onboarding, with users typically requiring a considerable investment in time before they get that ‘aha’ moment. Quartz looks at some of the obstacles Twitter faces in making the social network a more comfortable place for consumers.

Why people quit Twitter

Filmed in 2011 and still sounding fresh is Rory Sutherland’s TED talk looking at the importance of framing an issue or problem in engaging consumers.

Simon Kemp posts some thought starters for We Are Social looking at the evolving nature of marketing in an increasingly social and data driven age.

Felix Salmon looks at Facebook’s acquisition of Oculus Rift as the former’s move to become a tech conglomerate rather than an attempt to bring the world of virtual reality into social media.

GigaOm looks at the less friendly reception received by Oculus Rift’s Kickstarter supporters to the news that its being acquired by Facebook. As with many crowdfunding initiatives, supporters have no equity but strong identification with the funded projects.

Courtney Myers gives an overview of the London startup sector for General Assembly.

It’s men rather than women that are more likely to be living with their parents as young adults in the Western world according to figures from FiveThirtyEight.

datablog-chalabi-living-with-parents

Giving a rather amusing and scary view of the male species is Dissent’s reporting on the pick up artist community’s response to Ukraine’s attempts to align itself with Europe.

Going rather against my own preconceptions about the Australian male is this campaign from Snickers in Australia

The featured image is ELLIPSE by GoddoG in Arles, France.